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Are We Humanizing or Dehumanizing the Digital Experience?

Are We Humanizing or Dehumanizing the Digital Experience?

Maybe you can relate to this. My dog senses when I’m dealing with a poorly designed chatbot or automated phone system. Even before the four-letter words come out, she senses my...

Tech Workers Struggle With Hybrid IT Complexity

Tech Workers Struggle With Hybrid IT Complexity

Confidence levels among IT workers have plummeted as tech teams’ jobs have become more complex. The reasons behind IT worker angst are unprecedented, signaling a shift...

The Value of a Unified yet Unique Digital Experience

The Value of a Unified yet Unique Digital Experience

In today’s work environment, an elevated digital experience for end users and admins has become not only nice-to-have, but a must-have. The hybrid workforce demands flexibility...

How MSPs Can Deliver the Zero Trust Solutions Clients Need

How MSPs Can Deliver the Zero Trust Solutions Clients Need

Zero trust helps MSPs increase market share while delivering the resources and security customers need to run their business. MSPs managing IT environments face the additional...

10 things CIOs wish they knew from the start

10 things CIOs wish they knew from the start

10 things CIOs wish they knew from the start Feature Mar 22, 2023 7 mins Careers CIO IT Management Go slower. Network. Tell stories. Get training. Be kind. CIOs have plenty of...

Counting the Cost: Critical Cybersecurity Concerns in the Finance Sector

Counting the Cost: Critical Cybersecurity Concerns in the Finance Sector

Counting the Cost: Critical Cybersecurity Concerns in the Finance Sector Facebook Twitter LinkedIn Copy link Financial services institutions (FSIs) in the UK recorded an 81%...

Critical Thinking: The Overlooked IT Management Skill

Critical Thinking: The Overlooked IT Management Skill

Critical thinking is the ability to effectively analyze information and form a judgment. While IT leaders can certainly benefit from critical thinking, many are unaware of this...

Data Center Cooling Technologies Target Sustainability

Data Center Cooling Technologies Target Sustainability

The data center industry is getting hotter in more ways than you may think. “Cooling can require up to nearly 40% of a data center's total power load,” observes Dave Sterlace,...

11 IT Skills in Demand for 2025

11 IT Skills in Demand for 2025

11 IT Skills in Demand for 2025 Sophie Danby October 19, 2022 - 20 min read We don’t know what the future holds. We never have and never will. But we can plan for the future...

CIO vs. CTO: Key Differences in Roles and Responsibilities

CIO vs. CTO: Key Differences in Roles and Responsibilities

CIOs and CTOs both play a valuable role in improving enterprise IT systems and creating new products at the executive level. Indeed, in some respects, the terms are relative and...

CDO interview: Brandon Hootman, director of digital data, Caterpillar

CDO interview: Brandon Hootman, director of digital data, Caterpillar

Brandon Hootman, director of digital data at Caterpillar, is committed to helping the manufacturing giant use technology to improve how it provides services to customers. So...

Cloud DBA: How Cloud Changes Database Administrator's Role

Cloud DBA: How Cloud Changes Database Administrator's Role

Cloud-based systems have become the IT infrastructure of choice for many organizations, in all industries and of all sizes. Users can now choose from a seemingly endless array...